Job Description

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by creating customer-focused solutions that are responsive and agile, supporting a modern infrastructure, tools, architecture, and standards to effectively provide efficient services following service-level agreements. The Information Technology Services Division (ITSD) leverages data and technology to create sustainability across CDPH by creating efficient solutions that meet customer expectations and reduce waste, as well as creating innovative solutions, strengthening partnerships and collaborations, and embracing technology. The Information Technology Services Division (ITSD) leverages data and technology to advance goals and inform action and accountability.

Under direction of the Information Technology Supervisor (IT Sup) II, Chief, Disease Technical Support Unit (DTSU), the Information Technology Specialist (ITS) I performs all aspects of project and business technology management for information technology (IT) projects of small to medium size and complexity following Project Management Institute (PMI), California Department of Technology (CDT) standards, CDPH standards, industry best practices, the State Contracting Manual, Statewide Informational Management Manual (SIMM), and State Administrative Manual (SAM). The ITS I leverages project management practices and System Development Life Cycle (SDLC) methods (including but not limited to, waterfall and agile) through the entire maintenance and operation (M&O) life cycle. Some activities include developing and sharing tools, processes, techniques, and best practices when managing projects; managing IT contract acquisitions and resulting contracts; ensuring vendor management methods are established and followed; assisting Senior Project Managers in the completion of complex tasks; and training project management teams on various aspects of project management. 

The ITS I provides both verbal and written communication to promote clear communication, common understanding, and appropriate information sharing. Collects information and develops quality reports for project teams, executives, stakeholders, and state oversight agencies, and has extensive contact with colleagues at all levels within CDPH. In addition, the ITS I may have contact with control agencies, other departments, other states, and the Federal Government. The ITS I exercises sound judgment, effectively manages small and medium size or complexity projects, and produces timely, high-quality IT products to align with the Application Technology and Support Branch’s (ATSB) mission to deliver successful technology systems and services that advance the missions of CDPH public health programs.   

The ITS I performs duties within the IT Project Management and Business Technology Management domains. 

You will find additional information about the job in the .

Working Conditions

Telework Information :

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

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Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #484399  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience developing and maintaining UAT plans, test cases, and test scripts based on the requirements and business needs.
• Ability to define user story and outline the acceptance criteria.
• Experience performing UAT testing by executing test cases, documenting results, and identifying defects or discrepancies.
• Experience collaborating with project managers, business analysts, developers, and end-users to ensure alignment on testing objectives and outcomes.
• Ability to ensure that all testing activities comply with established quality standards and regulatory requirements.
• Experience facilitating communication between stakeholders, including vendors and internal teams to ensure project alignment and compliance with business needs and contract terms.
• Experience providing regular project status and updates on project milestones and deliverables.
• Experience monitoring vendor performance and implementing corrective actions when necessary to ensure service quality.
• Experience developing and maintaining comprehensive project documentation, including project plans, status reports, and post-implementation reviews.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ) Instructions:

Statement of Qualifications (SOQ) : Please describe how your education and experience makes you qualified for this position by addressing the duties outlined in the duty statement and the desirable qualifications within the job posting. Please be specific about your knowledge, skills, and abilities. The SOQ must be typed and no more than 2-pages in length. Candidates are also required to include a resume with their submission; however, please note, resumes will not be accepted in lieu of the Statement of Qualifications.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting .  Any applications received that  do not provide a written response to the SOQ may be rejected .

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work,

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